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Guarantee

  • Our prices do not include crating or shipping.
  • All orders are shipped within timelines as listed on the order confirmation issued by Custom Vitrines.
  • We ship our vitrines or (museum) showcases by land to destinations in the USA, Canada, Mexico or the Caribbean.
  • Custom Vitrines obtains competitive freight cost estimates from several expediters before we ship your vitrines or (museum) showcases.
  • The final purchase order - including the shipping costs - will require the client’s signature before the vitrines or (museum) showcases are shipped.
  • Custom Vitrines manufactures vitrines and (museum) showcases according to detailed rendered 3D drawings that are forwarded to the customer for prior approval. Once the order confirmation and drawings are approved and signed off by the customer and the down payment has been received, the vitrines or (museum) showcases are then manufactured according to the approved drawings.
  • After receiving your signed order confirmation and payment, all orders are considered final.
  • All vitrine and (museum) showcase display orders are inspected, tested and photographed (in high resolution) before they are super crated and shipped to the customer’s destination.
  • Our customers receive photographs of their vitrines or (museum) showcases before they leave one of our manufacturing facilities.
  • In the unlikely event a defect fixture is shipped, Custom Vitrines will replace said fixture free of charge.
  • Improper handling, improper use or damage caused after delivery is not considered a manufacturing defect.
  • All our vitrines or (museum) showcases are super crated. Our crating method assures delivery of your cases in perfect condition. In the rare event of damage incurred during transportation, the customer must notify Custom Vitrines

    WITHIN 24 HOURS OF DELIVERY BY E-MAIL.

    Please remember to include photographs of the incurred damage. The damage will be reviewed immediately by our shipping department and consequently a claim will be filed with the shipping company.
  • Pricing, designs, cost estimates and other specifications, are subject to change without notice.
  • All policies and copy rights are applicable and enforced with regard to designs and displays manufactured by Custom Vitrines Inc, Escaparatex S.A. de C.V. and Custom Showcases & Displays Inc.

    • Custom Vitrines Inc and Custom Showcases & Displays Inc. are registered trademarks in the USA, Canada and Mexico.


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    We delivery ANYWHERE in the USA & CANADA

    Our manufacturing facilities are located in:

    New York, New York
    230 Vesey St, New York, NY 10281, USA

    Toronto, Ontario
    120 Eglinton Ave E, Toronto, ON M4P 1E2, Canada

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